POLICY
Shipping & Pickup
Pickup (Strongly Recommended)
We strongly recommend pickup for all orders.
Please contact us in advance to schedule a pickup time and Location.
Local Delivery
Local delivery is available within the GTA.
Delivery fees are calculated based on:
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Distance
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Number of items
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Equipment size/weight
Please contact us for a delivery quote before placing your order.
Out-of-Province Orders
For orders outside Ontario, customers are strongly encouraged to arrange their own freight or logistics company for warehouse pickup. We can also assist with finding a shipping company if needed.
All shipping/freight costs will be charged at actual cost with no hidden fees.
Return & Deposit
All deposits are final and non-refundable.
Product colours cannot be changed after the order is confirmed.
All sales are final unless the product arrives damaged or incorrect.
Please confirm all order details carefully before placing your order.
Fitness Equipment Trade-In Policy
We offer a professional Trade-In Program to help clients upgrade their equipment in a sustainable and cost-effective way.Eligible equipment can be exchanged for store credit or a direct discount on your next purchase.
Eligibility Criteria
1. Applies only to commercial-grade fitness equipment
(e.g., squat racks, plate-loaded machines, pin-loaded machines, cable machines).
2. Equipment must be in working condition with no major structural damage.
3. Trade-in value depends on the brand, model, age, condition, and resale potential.
4. Residential or light-duty equipment is generally not accepted, but may be reviewed case by case.
5. All trade-in requests are subject to our final inspection and approval.
